Performance Feedback: Time to get off the Hamster Wheel

Presented by Jim Gallo, SHRM-SCP, SPHR

Effective on-going feedback is key to the success of any performance management program. The lack of a performance feedback dialoged within organizations can be a silent killer. Alternatively, environments with a favorable feedback culture lead to numerous beneficial outcomes. In regards to performance management systems, we believe the practice of revamp, revise and incorporate are misguided strategies and of little value to organizations without understanding the context in which they exist. Research suggests we’ve been looking in the wrong direction and perhaps it is not our systems that are broken but he context in which they operate. This session will provide tips and tools for creating a climate that is supportive of feedback and coaching for your employees.

Jim Gallo is currently the Director at The Center for Organizational Effectiveness, a consulting firm that provides human capital measurement and talent management strategies. He has 20+ years of leadership experience as a senior executive and management consultant. He has worked both within organizations as a senior executive leading multi-state HR operations as well as an external consultant providing customized solutions to organizations. Jim has earned three masters’ degrees (MBA, MS-HRM, I/O Psychology) and is currently finishing his PhD in Industrial & Organizational Psychology at Florida Tech. He is a certified executive coach (ACTP), published author, and SPHR certified. Jim has been teaching HR related courses, including SPHR/PHR certification courses at the collegiate level for over 15 years. He is a veteran speaker who combines science, practice and sometimes a little comedy in all of his speaking topics.

This program has been submitted to SHRM and HRCI for 1 re-certification credit. Obtain your certificate of completion after the presentation from your Program Chairperson, Jim Sproul.